Returns Policy

We accept returns up to 30 days from date of original purchase from our website. Returned items must be unused, in perfect condition, and in original packaging.

We shall also replace or refund any items with manufacturing defects up to 2 years from date of original purchase.

Please send them to: Pick and Pack Ltd, c/o Ape2o Ltd, 19 Chartmoor Road, Leighton Buzzard, LU7 4WG, UK, along with your order number, packing slip and the reason for their return.

Please allow 7-10 working days to process a return from the day that your items are received back in our warehouse, at which point we will issue a full refund. Please note that the cost of return will need to be covered by the customer and Ape2o will not be responsible for returns lost in the post.

Customers who have purchased items from a retailer other than Ape2o, must initiate all returns and exchanges through the original point of purchase.